If you have any questions about this Policy, please feel free to contact us by e-mail by clicking here.
IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.
1. Types of Information We Collect
In order to better provide you with information about our administrative services, we may collect two types of information about our users: Personally Identifiable Information and Aggregate Information.
Personally Identifiable Information (“PII”): This refers to information that lets us know the specifics of who you are. Examples of PII may include your first and last name, business name, email address, and telephone number. You may also voluntarily provide other PII, whether or not specifically requested by us, by voluntarily supplying your own details through the “Contact Us” form or when emailing us. You agree that we may collect any PII voluntarily supplied by you, whether or not we have requested it. You must not submit any PII relating to a third party when you do not have permission from such third party to provide PII to us. We do not knowingly collect any information relating to third parties which you do not have permission to provide.
When you engage in certain activities on our Site, such as sending us a message through the “Contact Us” form, we will ask you to provide certain PII.
Aggregate Information: This refers to information we gather about you which does not by itself identify a specific individual, such as what portions of our Site are visited by you and what other Site may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the WebSite's Uniform Resource Locator ("URL") that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol ("IP") address.
2. How We Collect and Use Information
We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain services available on the Site, such as requesting that we contact you by sending us a message through the “Contact Us” form on the Site.
We may also collect certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, to administer our Site and to gather demographic information.
If your web browser omits “do not track” signals, or you use other mechanisms that provide you the opportunity to prevent the collection of PII or Aggregate Information about your online activities, we honor these signals or mechanisms by refraining from collecting information about you.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.
4. Release of Information
We will not sell, trade, or rent your PII to others. We do provide some of our service offerings through contractual arrangements made with affiliates, service providers, partners and other third parties ("Service Partners"). We and our Service Partners may need to use some PII in order to perform tasks between our respective websites, or to deliver services to you. For example, we use Service Partners to assist us in delivering our electronic communications to you and to analyze Aggregate Information.
We will choose Service Partners who adopt and promote strong privacy policies. However, the use of your PII by our Service Partners is governed by the respective privacy policies of those providers and is not subject to our control.
Other than our Service Partners, we do not allow third parties to collect PII or Aggregate information about you or your online activities when you use our Site.
Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
5. Updating and Correcting Information
We believe you should have the ability to update and edit the PII that you have provided to us. You may change any of your PII which you have provided to us at any time by emailing us by clicking here.
Please include your name and email address when you contact us.
We encourage you to promptly update your PII if it changes. You may ask to have the information on your account deleted or removed; however, some information, such as past communications, may not be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.
6. Your California Privacy Rights
Upon your request, California Civil Code Section 1798.83, known as the “Shine the Light” law, requires us to provide to you (a) a list of your personal information, if any, which we have disclosed to third parties for direct marketing purposes in the preceding calendar year, and (b) the names and addresses of those third parties. You may make such a request once per calendar year, and we will provide the information to you free of charge. Please send any requests made pursuant to this section to us by e-mail by clicking here. However, as defined under Section 1798.83, we do not currently share any personal information with third parties for their direct marketing purposes.
7. User Choices on Collection and Use of Information
We may, from time to time, send you electronic communications regarding information about services that we feel may interest you. Only TGC (or agents working on behalf of TGC and under confidentiality agreements) will send you these notifications. If you do not want to receive correspondence from us, you can "opt-out" by clicking on the “Unsubscribe” link at the bottom of each correspondence.
You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Site may not work properly in your case.
8. Security of Your PII
At our Site you can be assured that your PII is secure as we strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your PII. For example:
— We work hard to ensure that the data we collect is reliable, accurate, complete and current. We use PII only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
— We limit access to PII only to specific employees, Service Partners, contractors and agents who have a reasonable need to come into contact with your information.
— Additionally, we also employ a number of physical, electronic, and procedural safeguards to protect PII. Our secure servers and our data centers are protected by encryption, and our servers reside behind firewalls and password protection.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through the Site cannot be guaranteed.
You must be at least 18 years old to have our permission to use our Site. Our policy is that we do not knowingly collect, use or disclose PII about minor visitors.
10. Contact Us